LEGAL

PRIVACY POLICY

Last updated October 12, 2026

Agent Made ("Agent Made," "we," "us") provides marketing, lead generation and CRM technology to licensed life insurance agents ("Agents"). This policy explains how we collect, use and share information when you (a) submit a form on Facebook or Instagram in response to an ad we run for an Agent, (b) visit agentmadeagency.com or apply to work with us, or (c) receive calls, texts or emails sent through our system.

INFORMATION WE COLLECT

Information you give us in a lead form or on our website: name, phone number, email, state and ZIP code, the type of coverage you're interested in, and answers to qualifying questions (for example age range, tobacco use, general health questions and budget).
Consent records: when and how you agreed to be contacted.
Information from Meta (Facebook and Instagram) about the ad and form you responded to, such as the campaign, ad and form name and the time you submitted.
Communications: calls, texts and emails with you, including replies and opt-out requests.
Basic website data such as browser type, pages visited and cookies.
For Agents who apply or sign up: contact details, licensing information, business details and the information in our onboarding forms.

HOW WE USE INFORMATION

To deliver your request to the one licensed Agent whose ad you responded to, so they can contact you about the coverage you asked about.
To contact you by phone, text and email about your request, including scheduling and reminders, as you consented.
To measure and improve ad performance.
To operate, secure and support our services, and to meet legal obligations.

HOW WE SHARE INFORMATION

With the Agent: your lead is sent to the single licensed Agent whose ad you responded to. We do not sell your information, and we do not share or resell your lead to other agents.
With service providers that help us operate, such as our CRM and messaging platform, Meta, phone and texting carriers, and data hosting and automation tools. They may use the information only to provide services to us.
When required by law or to protect rights and safety.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

CALLS, TEXTS AND AI-ASSISTED COMMUNICATIONS

If you consent, you may receive calls and texts, including those sent using automated technology, from or on behalf of the Agent. Some messages and calls may use AI-assisted technology; an AI assistant will identify itself as an AI.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out of texts at any time, or HELP for help. Consent is not a condition of purchase.
Calls are placed only during permitted hours in your local time.

YOUR CHOICES AND RIGHTS

Opt out of texts by replying STOP, or ask the caller to stop calling you.
You can ask us to access, correct or delete your information. Email support@agentmadeagency.com with the subject "Privacy request" and the name, phone and email you used. Residents of some states may have additional rights under state privacy laws, and we honor verified requests as required.
Data deletion: see our Data Deletion page.

DATA RETENTION

We keep information only as long as needed to provide our services, meet legal and compliance obligations (including records of consent and opt-outs) and resolve disputes, then delete or de-identify it.

SECURITY

We use reasonable administrative, technical and physical safeguards to protect information. No system is perfectly secure.

CHILDREN

Our services are not directed to anyone under 18, and we do not knowingly collect their information.

CHANGES TO THIS POLICY

We may update this policy. The "Last updated" date shows when it last changed.

CONTACT US

Agent Made · support@agentmadeagency.com